Travelling for holiday, work or other purposes has become a significant part of people’s lives. In order to protect the interests of travellers and ensure equal competition for undertakings, the regulation for rights and obligations of market participants in offering and selling travel services have been clarified in the Tourism Act.
Soomaa. Photo: Karl Ander Adami
Travel undertakings according to the Tourism Act are the following undertakings:
- Tour operators – undertakings who combine packages and sell them by itself or through another travel undertaking
- Travel retailers – undertakings who resell packages combined by a tour operator on behalf of the tour operator
- Undertakings which facilitate the conclusion of contracts on linked travel arrangements (new as of the 1st of July 2018)
The Consumer Protection and Technical Regulatory Authority exercise supervision over the activities of travel undertakings.
Amendments of the Tourism Act and the Law of Obligations Act entered into force on the 1st of July 2018, more information about it is available here.
Prohibition on providing services related to tourism activities in the Crimea and Sevastopol
As of 23rd of June 2014, the EU established limiting measures or sanctions in response to the unlawful annexation of Crimea and Sevastopol by the Russian Federation.
According to the Council Regulation (EU) No 692/2014, article 2d, EU undertakings are prohibited to provide services related to tourism activities in Crimea or Sevastopol. This also includes the provision of tourism services from the territories of EU member states.
In relation to this, it must be considered that the Estonian state has no option of providing consular aid in Crimea and Sevastopol, as well as in the Abkhazia, South Ossetia and Donbass regions. More information is available on the website of the Ministry of Foreign Affairs and from the Commission notice to undertakings wishing to operate in Crimea or Sevastopol.
For international sanctions related to tourism services, the competent authority is the Ministry of Economic Affairs and Communications.
- Notice of economic activities of a travel undertaking
- The Tourism Act
- The directive on package travel and linked travel arrangements
- The Law of Obligations Act, the regulation for a package travel contract
- General Part of the Economic Activities Code Act
- Register of economic activities
- Report template for package travel and linked travel arrangements
- Contact point
- The formats of standard information sheets
- Information for the undertaking on the Your Europe site »