Accommodation services

There are approximately 1,600 accommodation enterprises in Estonia, offering, in total, more than 40,000 bed places. Approximately three million tourists, two thirds of them being foreign tourists, use the offered accommodation services.

Accommodation services

The list of accommodation enterprises operating in Estonia is available from the Visitestonia.com website and also, until 30 June 2014, from the register of economic activities.

The main types of accommodation enterprises are: hotel, motel, guest house, hostel, holiday village and camp, holiday home, holiday dwelling and bed-and-breakfast.

Entrepreneurs that offer accommodation services must comply with the requirements established for accommodation enterprises during the period they accommodate visitors. Until 30 June 2014, accommodation enterprises must register their activities in the register of economic activities. This requirement will be abolished from 1 July and the provision of accommodation services will no longer require registration.

Surveillance over accommodation enterprises is conducted by local governments, the Health Protection Inspectorate, the Rescue Board and the Consumer Protection Authority.

 

Categorisation system for accommodation establishments



The system of categories or “stars” will offer consumers information about the service level offered by the establishment and will help to increase credibility.
 

The fulfilment of requirements established to categories or applying for the “stars” is voluntary. The categories are awarded by unions of accommodation establishments or organisations that promote the quality of accommodation establishments, having received the respective right from the Minister of Economic Affairs and Communications. Such organisations will get the right to award categories for the maximum period of five years.

 

Category awarding organisations in Estonia:

  • The Estonian Association of Hotels and Restaurants
    Awarding categories to hotels and motels.
    The right to award categories will expire on 1 May 2016.
    The Estonian Association of Hotels and Restaurants »
  • Estonian Rural Tourism
    Awarding categories to guest houses, holiday villages, houses and dwellings and bed-and-breakfast. The right to award categories will expire on 31 July 2016.
    Estonian Rural Tourism »

 

Last updated: 2 June 2014