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The Estonian postal market has been completely open since 2009 and two enterprises hold a permit for the provision of postal services – AS Eesti Post and AS Express Post.

 

The Ministry will appoint one enterprise as the provider of universal postal services to ensure the availability of all the different types of postal services; at the moment, these functions are fulfilled by state enterprise AS Eesti Post. The provider of universal postal services is appointed as a result of a public competition, which is organised by the Estonian Competition Authority every five years. The next competition will be held in 2019.

In recent years, the volume of universal postal services has stably dropped; the volume of the most common, main service – delivery of domestic letter post – has dropped by approximately 50% over the last five years. The market of courier postal services is growing by approximately 10% every year. Approximately 30 enterprises actively provide services in this sector.

Post

 

Entering the market of postal services
 

An activity permit for the provision of postal services is granted by the Estonian Competition Authority.


An activity permit will be required for the:

  • Provision of universal postal services
  • Delivery of letter mail
  • Delivery of parcels

The provider of universal postal services will be determined within the framework of a public competition organised by the Estonian Competition Authority.

Activity permits are not required to:

  • Deliver periodical publications
  • Provide direct mailing services
  • Provide courier mail services

A person wishing to start the provision of postal services and not requiring the presence of an activity permit must submit a written notice to the Estonian Competition Authority ten days before the activities are started. The information included in the notice will be published in the register.

Surveillance


High-quality postal services must be affordable and available all over Estonia.

State surveillance over the compliance with the requirements set out in the Postal Act and legislation laid down under this Act is carried out by the Estonian Competition Authority.

 

 

Postal Services
 

Delivery of addressed postal items for economic purposes shall be construed as the provision of postal services.
 

Postal items are letter mail (with a weight up to 2 kg), parcels (with a weight up to 20 kg) and periodical publications. The delivery of written notices and other items in someone’s own name and for personal economic reasons will be not classified as postal items.

Postal services will be divided by the type of postal item, as follows:

  • Regular mail items
    Letter mail and parcels that are delivered to the addressee or his/her representative without requiring a signature via a mailbox; the value of the item is not disclosed; the provider of postal services has no obligation to pay compensation if they are lost or damaged.
  • Registered mail items
    Letter mail and parcels that are delivered to the addressee or his/her representative against a signature or on the basis of another token that makes it possible to establish his/her identity; the value of the item is not disclosed; the provider of postal services will pay compensation to the sender in the amount specified in these standard terms and conditions if it they are lost or damaged.
  • Insured postal items
    Letter mail and parcels that are delivered to the addressee or his/her representative against a signature or on the basis of another token that makes it possible to establish his/her identity; the value of the item is disclosed; the provider of postal services will pay compensation to the sender in the amount disclosed by the sender if they are lost or damaged.
  • Bulk items
    The sender will have the provider of postal services deliver the mail items to at least 100 addressees or parcel to at least 25 addressees.
  • Courier mail items
    Letter mail and parcels that are delivered to the addressee or his/her representative against a signature or on the basis of another token that makes it possible to establish his/her identity; the consignment will be delivered by a courier in a fast and reliable way; the sender can track the location of the delivery any place over the route, interfere with the delivery and reorganise its sending, where appropriate.
  • Direct mail
    Letter mail that is delivered to the addressee or his/her representative without requiring a signature via a mailbox; the contents of the consignment include either marketing or public materials; the contents, weight and dimensions of all the consignments are identical, with the exception of the addressee’s name, postal address, identification number and other varying information that won’t change the nature of the message; the consignment is simultaneously delivered to 100 addressees, as a minimum; the packaging is marked as “advertising”, “advertising by mail” or “direct mail”.
  • Periodical publications
    Addressed printed material, commissioned from the sender and delivered to the provider of postal services at periodical frequency, no less than at least once per quarter.

International Organisations

Conférence Européenne des Administrations des Postes et des Télécommunications (CEPT)

Conférence Européenne des Administrations des Postes et des Télécommunications or CEPT for short is an organisation that joins currently 48 member states.

The members of CEPT can be administrations of those postal and telecommunication administrations of European countries that are the members of the Universal Postal Union, or UPU for short, or International Telecommunication Union, or ITU for short.

Conférence Européenne des Administrations des Postes et des Télécommunications (CEPT) »

Goals of CEPT:

  • Strengthening the relations between member states to promote co-operation in the area of European postal and electronic communication
  • Development of common positions for priorities and development of the European postal and electronic communication sector
  • Representation of the interests of the sector at global level, including at the Universal Postal Union and International Telecommunication Union
  • Harmonisation of the use of radio broadcasting frequencies in Europe
     

CEPT and Estonia

The Ministry of Economic Affairs and Communications has been a member of CEPT since August 1993. The Republic of Estonia is represented at CEPT by the Estonian Ministry of Economic Affairs and Communications, the Estonian Technical Regulatory Authority and the Estonian Competition Authority.
 

Organisation of the work of CEPT

CEPT is run by an assembly that comes together twice a year. Two committees operate at CEPT:

  • Electronic Communications Committee, or ECC for short
  • Comité européen des régulateurs postaux, or CERP for short

The committees are involved in harmonisation, working in working groups and project teams.
 

European Communications Office and the European Telecommunications Standardisation Institute

The managing board and committees of CEPT are advised and assisted by the European Communications Office, which is a centre of specialist knowledge on postal and electronic communications.

European Communications Office (ECO) »

In 1988, CEPT established the European Telecommunications Standardisation Institute (ETSI), that covers all the activities, related to the standardisation of the sector of telecommunications.  

European Telecommunications Standards Institute  (ETSI) »

Universal Postal Union (UPU)

Universal Postal Union with its 192 member states is an international organisation with headquarters in Bern, the capital of Switzerland, and it operates as a United Nations agency.

Universal Postal Union (UPU) »

The Postal Union pursues the following goals:
  • Co-ordination of the global co-operation of postal operators all over the world
  • Establishment of rules for the provision of international postal services
  • Giving recommendations for increasing the volume of postal services and improving their quality


UPU and Estonia

The Republic of Estonia has been a member of the UPU since April 1992. The Republic of Estonia is represented at the Universal Postal Union by the Ministry of Economic Affairs and Communications and the Estonian Competition Authority.

In Estonia, the functions and obligations coming from the UPU instruments are fulfilled by Estonian Post Ltd..


Organisation of the work of the UPU

The UPU is run by the Congress of the Postal Union, which is summoned once per four years and at which all the members will participate. The Congress mostly fulfils legislative functions; however, in recent years, strategic issues are receiving more and more attention.

Between the congresses, the work is carried out by the Council of Administration or CA for short and the Postal Operation Council or POC for short.

The rules of the UPU are followed by postal administrations of all the countries. This will ensure the operation and development of international postal services.


Last Congress Acts »

 

Last updated: 8 June 2015