eCitizen: citizen-friendlier state

While in a traditional society, the citizen has to go from one state agency to another in order to complete various paperwork, exploitation of modern technology can make the state considerably citizen-friendlier.

The objective of the eCitizen project is to provide the citizens with the option to communicate with the state via a 24/7 operating one-shop-stop.

The eCitizen information portal at http://www.eesti.ee contains information about citizens rights and obligations throughout their life cycle from birth to death.

Accessing the citizen portal requires authorisation either with the ID card or internet bank codes after which it is possible to submit digitally signed forms to state  agencies and perform other tasks necessary for the communication with the state.

More information about the development of the information society and innovation system in Estonia can be found at: http://www.esis.ee